Rimowa Client Care Center
In-store repairs
Our global store network enables us to serve you nearly everywhere. Our aim is to find the fastest and best solution for you. Therefore we will process most of our basic repairs on the spot for you. Should an immediate repair not be possible for any reason, we will organize the shipment of your suitcase to our client care experts.
Please feel free to visit your nearest RIMOWA Store at your convenience, or you can contact us to arrange an appointment.
Rimowa Repair Form